Cancellations
With consideration of all our guests and our service providers we have implemented a 48 hour cancellation policy. Any reservation cancelled or rescheduled within the 48 hour window will result in 50% of the service and time being charged to the guest. A no call/ no show reservation will be charged 100% of the service and time reserved.
Online Booking Deposit
When booking any chemical service online, a non-refundable deposit is required to secure your appointment. This deposit will be applied to your service at the time of your visit. As part of the booking process, we will securely collect your card information. If you fail to cancel or reschedule your appointment without providing at least 48 hours' notice, or if you cancel a second time, your card will be charged the appropriate fee. We value your time and ours, and this policy ensures fairness to all our guests and team members.
Returns & Exchanges
We’re happy to offer full exchanges on all products. If you’re not completely satisfied with your purchase, we’ll exchange it for something that better suits your needs. Returns on hair care products will receive full credit toward another product or the full value on a gift card. Hair dryers, curling irons, and flat irons must be returned within 14 days in their original box. Unfortunately, we’re unable to accept returns or exchanges on custom-ordered hair extensions.
Service Adjustments
Our goal is for you to absolutely love your look. If you need any adjustments, please contact us within 3 days of your service, and we’ll make it right within 7 days of the original appointment. While we don’t offer refunds on services, we’re happy to work with you to ensure you’re satisfied. If an additional service is required to achieve your desired look and was not included in the original appointment, it will be charged at full price.
Children & Pets
For everyone's safety, please do not leave children or service animals unattended during your visit.
Method of Payment
We accept cash, checks, and all forms of credit cards.

PRIVACY POLICY

Guys & Dolls values your trust and is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website, guysanddolls.net.

Acceptance of Policy

By visiting guysanddolls.net, you agree to the practices described in this Privacy Policy.

Third-Party Links

Our website may contain links to third-party websites. Guys & Dolls is not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies.

Information We Collect

When you use our website and services, we may collect the following types of information:

  • Contact Information: Name, company name, address, phone number, and email.

  • Financial Information: Payment details for transactions.

  • Automatic Information: Browser type, page views, IP address, cookies, and analytics data.

  • Communication Records: Correspondence with us, including customer service inquiries and account notifications.

  • Service Details: Information about the products or services you purchase or register for.

We do not store sensitive financial information beyond what is required for payment processing.

How We Use Your Information

We use your information to:

  • Provide and improve our products and services.

  • Process transactions and verify user identities.

  • Ensure a safe and user-friendly experience.

  • Customize content and analyze website usage.

  • Send service-related updates and promotional offers (you may opt out of promotional emails at any time).

  • Provide customer support and respond to inquiries.

Certain administrative communications (such as account notifications) are required and cannot be opted out of while you use our services.

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. These include:

  • Session Cookies: Temporary cookies that expire when you close your browser.

  • Persistent Cookies: Remain on your device to recognize you on future visits.

  • Third-Party Cookies: Used by advertising and analytics partners to track engagement and improve marketing efforts.

You can disable cookies through your browser settings, but doing so may limit your ability to use certain features of our website.

Third-Party Advertising & Data Collection

We partner with third-party advertising networks that collect information (such as IP addresses and browsing behavior) to provide personalized ads. However, we do not share personal information with advertisers.

Data Security

We use encryption, secure servers, and other measures to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.

Information Disclosure

We do not sell or rent your personal information. However, we may disclose information to:

  • Service providers assisting in business operations (under confidentiality agreements).

  • Legal authorities when required by law or to prevent fraud and unauthorized activities.

Public Forums & Testimonials

If you participate in public areas such as blogs or forums on our website, any personal information you share may be read, collected, or used by others. We may also feature customer testimonials with prior consent.

Data Retention

We retain personal information as long as necessary for business operations, legal obligations, and fraud prevention. When no longer needed, data is securely deleted.

Changes to This Privacy Policy

We may update this policy from time to time. Changes take effect 30 days after posting on guysanddolls.net. Continued use of our services constitutes acceptance of any updates.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

  • Email: guysanddollsllc@gmail.com

  • Mail: Guys & Dolls, 2240 Union Rd, St. Louis, MO 63125

Thank you for trusting Guys & Dolls with your information. We are committed to safeguarding your privacy and ensuring a secure online experience.